Frequently Asked Questions
Everything you need to know about shopping with Tistaminis
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unopened packaging. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Yes, Tistaminis ships to many countries worldwide. Shipping costs and delivery times vary by region and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order may have already entered our fulfillment process and cannot be changed.
How can I check the status of my order?
You can check your order status by logging into your account on our website or by clicking the link provided in your order confirmation email.